Customer Service

7 WAYS TO FIND THE MOST COST EFFECTIVE SOLUTION

The most cost effective solution can be simply choosing the most appropriate chair to use.

1. The lower the chair, the more difficult it will be to stand from. Most older people will have problems standing   from a seat less than 475mm from the floor, so try sitting in a chair with a higher seat.

2. Good solid arm rests that extend forward of the seating position are best. Ideally you should be able to grip around the end of the arm rest with your  fingers. This will help with your stability as you try to stand and give you something to push up from with your arms.       

3. Good technique is the key to standing from a chair. Wriggle your bottom forward, make sure your heels are as close to the front of the chair as   possible. Spacing your feet apart will help with stability. Now say to  yourself “nose over toes as you stand up”

4. If you are showing someone else this technique, then its a good idea to sit in a seat beside them and go through the actions together as many  people learn faster by example.

5. Other chairs in the home might be easier to stand from but people might still go back to a low chair because it is more comfortable or simply have a better location in the room. Relocating the higher chair might help with acceptance of a more suitable chair.

6. The size of the person compared to the chair is also important for proper support. For example a small person would struggle to stand up from a wide chair which has arm rests widely spaced. So a narrower chair would suit a smaller person better.

7. Installing a Multifit Raiser will raise the seat height Raising your seat height is one of the most cost effective things you can do to make a huge improvement in your ability to go from sit to standing independently.

CALCULATING THE CORRECT HEIGHT RAISER

 1. The correct seat height can be calculated by measuring the distance from the floor to the crease at the back of your knees.

2. When seated, your hips and knees should be at right angles while your feet are flat on the floor when      wearing your normal inside shoes.

3. A slightly higher seat can make it easier to stand up and sit down, particularly if you have any pain or weakness in your legs.

ASSISTANCE TRANSFERING ON AND OFF THE CHAIR

               Handholds can assist when transferring on and off a chair. If your seat is the correct height and you are using the most appropriate technique but are still struggling to stand from your chair. Then think about how you are using the arm rests. The best type of arm rest is one which extends to the front of  the chair, is comfortable to hold and is firm to push up from. The picture below is a good example.   There maybe other chairs in the room which have better arm rests to push up from. Sometimes minor changes in arm rest location can make a significant improvement to your ability to push up from, or maintain balance when transferring on and off a chair.    Arm rests which are widely spaced are difficult to push up from, so look for chairs which are narrower and have arm rests which are close to the sides of your body as you stand. If all else fails then consider purchasing Chair Side Transfer Rails. These simply slide under the chair base and the hand holds can be adjusted to suit your needs.  

                              

 BOOKING A DEMO

 If you have OTs our OT assistants that are new or would like to be shown  how to fit raisers correctly then please phone Jennifer on 0800 102 803 to make an appointment for an in-service demonstration. Eli has been travelling up and down the country doing demos. He has lazyboy and Big softie chairs and  can show you how to fit the raisers correctly. Its a fun way to learn and only takes 20 minutes.

 Guarantee

Our Guarantee We offer a 100% guarantee. If you are not happy with your product, send it back to us within 30 days of the date of purchase, in the original packaging and we will replace it for you!

Sales support

We pride ourselves on our amazing sales support. Please contact us at info@multifit.co.nz  for any assistance you may require and we will reply within 24 hours or one working day.
Our offices are open from 8am - 4.30 pm weekdays. You can phone us on 0800 102 803.

Prices

All prices are in New Zealand Dollars + GST